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Status Needs review
Workspace Core CDE
Categories User Experience Workflow
Created by Guest
Created on Oct 15, 2024

RELATED IDEAS

View Issue - Distribution order and Response order enhancements

As a user I want to see the distribution of recipients in a logical order.

As a user I want to see the responses to an issue/document in logical order.

Context

The distribution is shown grouped by reason for issue. The reasons for issue are alphabetically sorted. Users within each group are sorted alphabetically.

The responses are shown ordered alphabetically by responder name/role.

Requirements

  1. Recipients

    1. Allow the order of the reasons for issue to be specified in the issue configuration.

      1. E.g. "For Checking", "For Review", and "For Approval".

  2. Responses

    1. Show responses in date of response order. I.e. most recent first - like in a chat client. (Matches the user's mental model.)


Practical use of functionality?

As above
What is the impact of not doing this?

Confusion for users in workflows with complex distributions. Users would however get a better and less frustrating user experience on all Issues