Need Support? Let’s guide you to the right answer or agent.

BCDE

Add a new idea Subscribe
Status Needs review
Workspace Core CDE
Categories User Experience Workflow
Created by Guest
Created on Feb 6, 2025

RELATED IDEAS

View/Create/Send Issue - Reason for Issue/Field set Order

As a schema admin I want to be able to specify the order of reasons for issue/field sets on a per issue basis.

As an end user I want the order of reasons for issue/field sets to be respected in the distribution section when viewing or creating an issue. E.g. If the order is "For Checking", "For Review", and "For Approval" then I want that to be the order when viewing or setting the issue distribution.

Requirements

  1. Specify the order of reasons for issue/field sets at the schema level.

  2. Inherit or override at the following levels:

    1. Sub-schema.

    2. Folder Type.

    3. Issue Type.

  3. When viewing an issue, show the reasons for issue/field sets in the specified order.

  4. When creating/sending an issue, show the reasons for issue/field sets in the specified order.

Practical use of functionality?

As above
What is the impact of not doing this?

Confusion for users in workflows with complex distributions. Users would however get a better and less frustrating user experience on all Issues