As an issue sender I want to be able to send an issue to the same user or role for multiple reasons.
For example
Needs to go to a role for information and later for approval.
Sent for the wrong reason, needs to be forwarded for the right reason.
Need to delegate a task to a user who has already received the issue for information.
It should be possible to send/forward/delegate an issue to the same user/role multiple times for different reasons for issue.
The respond menu must accommodate reason and user/role.
The action menu should be refactored, especially regarding delegate and complete tasks without further response.
Delegate tasks should allow for selection of reason/user/role.
Complete tasks without further response should allow for selection of reason/user/role.
Complete and cancel issue may not need to be performed as a role.
In bound tasks for documents and issues needs to be updated to group user/role under the reason for clarity.
See UX wireframes for full requirements.
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Practical use of functionality?
Delegate the Review to the Document Controller (who has already received the document for checking). |
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What is the impact of not doing this?
Delegation can be restricted by not being able to delegate to a user who has already received an issue for another reason. |