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Status Future consideration
Workspace Core CDE
Created by Guest
Created on Mar 11, 2022

Delayed notifications to support different frequencies of delivery

As a user receiving tasks via automated workflow, I want to receive notifications batched up but more frequently than daily.

For example, every 4 hours, send me a report on all the tasks I have received in the last period.

As a schema admin I want to configure different roles to receive notifications at different frequencies.

For example, every 1 hour, send a document controller their report but for everyone else send the report every 4 hours. I.e. to accommodate certain roles that receive high frequencies of incoming tasks where the turn around is short.

Practical use of functionality?

Send review notifications of many issues hourly. Send for information notifications daily.

What is the impact of not doing this?

Use of automated workflow is negatively impacted.