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Status Planned
Workspace Workflow
Created by Guest
Created on Aug 15, 2023

Correcting small mistakes in workflow for in-flight instances

As a workflow admin I want to be able to correct small mistakes in workflow to help resume 100s of items stuck in a broken workflow.

This capability is not about being able to fix any possible problem but to address small mistakes in configuration.

For example:

  • The wrong actor was set on a service task.

  • A gateway is using the wrong response field to make a decision.

Practical use of functionality?

Correct the actor who is set up to run the service task in order to unblock 100s of stuck documents.

What is the impact of not doing this?

When small problems arise in a workflow that impacts documents on a live project, they cannot be resolved without resubmitting the information once the workflow has been updated and republished. This can be a significant overhead.