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Status Will not implement
Workspace Core CDE
Created by Guest
Created on May 13, 2023

Allow M365 mailbox integration refer service now CS0009774

we’ve been using the email mailbox integration functionality for years, but now it’s not working with M365 mailbox.

Duplicate of: https://bcde.ideas.aha.io/ideas/BCDECORE-I-915

Practical use of functionality?

archiving any email correspondence into the CDE

Sending reference pdf documents from 3rd party systems such as site diary records for archiving

Schedule data dumps from 3rd party systems such as access control swipe and competency award records


What is the impact of not doing this?

Manual movement of information by our document controllers, downloading from a mailbox, handling and uploading to BCDE. Very wasteful of time & cost. We also loose the ability to auto archive all email traffic, which becomes a legacy storage issue costing money for 15yrs post completion.

  • Admin
    Paul Houghton
    Reply
    |
    Jun 20, 2023

    To align with Bentley standards for Idea Portals, the "Duplicate" status has been removed and this has been relabelled as "Will Not Implement". Please see the original idea.

  • Admin
    Paul Houghton
    Reply
    |
    May 18, 2023

    Thank you for logging your idea. :-)

    This idea is a duplicate of an existing idea - https://bcde.ideas.aha.io/ideas/BCDECORE-I-914 - that we added when this requirement was reported internally via our support team. I will mark this idea as a duplicate and copy across your notes into that existing ticket.

    There is also a broader idea to support being able to email directly into each Space (Project) in BCDE without needing to configure or manage mailboxes in BCDE or Microsoft Exchange that can be found here: https://bcde.ideas.aha.io/ideas/BCDECORE-I-915. Your feedback around this alternative approach would be welcomed.

    We are gradually making existing ideas public now that the Ideas Portal is open to all Bentley Users. So apologies that these existing ideas weren't present when you originally logged your idea.